Maatti Labs builds intelligent automation solutions that handle customer service on your behalf – 24/7, with no waiting times and no extra staff needed.
Maatti Labs Oy is a Finnish technology company specialising in AI-powered customer service solutions. We have built products that handle calls, answer questions and manage bookings – automatically.
We believe great customer service should not depend on opening hours or a lack of resources. Our technology ensures every customer gets an answer – instantly.
We are two technology professionals from Oulu, Finland, who wanted to make customer service better through AI.
Henri is responsible for business development, marketing communications, sales, client relations and partnerships.
LinkedIn
Juha is responsible for the technical development and architecture of the platform, ensuring reliable round-the-clock service.
LinkedInTwo flagship products – both with the same promise: automated, friendly and always reachable customer service.
An intelligent AI phone assistant that answers calls even when you can't. Serves your customers in Finnish – friendly and efficiently.
Aida – virtual secretary
Aida is a virtual AI secretary that handles communication, scheduling and customer interactions – precisely and effortlessly.
Tell us about your business and needs – we'll work out together how Maatti Labs can help you serve your customers better.
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